Trucktion Ace Inc. does not accept returns of broken or damaged merchandise. Should one or more of your Trucktion AceTM traction aids be received in a broken state or break due to welding defects during the warranty period please contact us at info@trucktionace.com and send us a photo of your broken unit(s). We will contact you to confirm the delivery of your replacement unit(s).
Should you not use your Trucktion AceTM traction aids within the first 10 days following delivery and wish to return them, please contact us at info@trucktionace.com so that we can help you make suitable shipping arrangements for the return of merchandise in good condition. There will be a restocking fee equivalent to 25% of the purchase price and you will be responsible for the costs of shipping and handling. Once we receive the returned, unused merchandise in good condition we will issue a refund for the balance of the price paid.